The catalogs provide service description, chargeback rate, unit of measure, and service level indicators for each NSSC service.
Click here to view the Service Level Agreement
The SLA provides information about roles, responsibilities, rates, and service level indicators for all NASA Centers. The SLA is negotiated on an annual basis in line with the fiscal year. A single SLA is shared by all NASA Centers and signed by the Associate Administrator, Chief Financial Officer, Chief Information Officer, and the Office of Inspector General. The SLA provides for the delivery of specific services from the NSSC to NASA Centers and Headquarters Operations in the areas of:
Financial Management
Procurement
Human Resources
Information Technology
Agency Business Services
On-Line Course Management and Training Purchases have been realigned to the OLC &Training Purchases section of the bill in accordance with the realignment of training funds. Center Special Projects have been consolidated into one Special Projects bill with the funding Center identified for each project.
FY 2026 – Utilization ReportsOctober 2025November 2025December 2025January 2026February 2026
FY 2025 – Utilization Reports
September 2025August 2025July 2025June 2025May 2025
April 2025March 2025February 2025January 2025December 2024November 2024October 2024
FY 2024 – Utilization ReportsSeptember 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023