A State Department inspection of the U.S. Embassy in San Jose, Costa Rica found the mission generally advanced American foreign policy goals but identified deficiencies in multiple operational areas, according to the Office of Inspector General.
The inspection examined the embassy's foreign policy work, consular operations, resource management, and information systems. The inspector general found that the embassy's foreign assistance program had deficiencies in oversight of construction projects.
In resource management, the embassy had deficiencies in fuel management, residential fire safety, personal property management, warehouse operations, and motor pool programs. Information management operations showed deficiencies in information systems security, emergency communications preparedness, and internal management controls.
The consular section generally followed applicable laws and department guidance. The inspector general noted that the consular section used data analytics to prioritize outreach efforts with direct impact on the safety of U.S. citizen visitors and residents.
The inspector general made 23 recommendations. Embassy San Jose concurred with 22 recommendations and partially concurred with 1 recommendation.