The U.S. Postal Service Office of Inspector General identified management and safety problems in the Postal Service's contracted mail delivery and collection services, particularly in rural areas.
The audit found that some contracted mail carriers lacked required security clearances and engaged in unsafe driving practices without requirements to report accidents. The findings raised concerns about mail security, carrier safety, and operational efficiency.
The Inspector General's report documented challenges with the management and execution of contracts and their related routes. The office made 10 recommendations to improve the issues it found. The Postal Service uses contractors for mail delivery and collection services to reach addresses across the country.