Finding the right VA office for your Freedom of Information Act records request just got easier. VA has redesigned the page Veterans use to request records.
Whether you’re requesting a DD214, medical record, or benefits letter, this page helps you get started. It replaces a maze of legal terms and links with clearly labeled boxes that match you to the form you need.
You don’t need to know the difference between a FOIA request and a Privacy Act request.
You don’t need to know which VA administration handles what.
You simply choose the box that matches what you’re looking for.
That’s more than a design change. It means less time searching and more time getting the records you need.
Before the redesign, a Veteran’s request for medical records might end up in a benefits mailbox.
A DD214 request might land in a queue unrelated to military personnel records.
Every misdirected request meant more waiting and more frustration for Veterans who were already navigating an important life event.
After the redesign, misdirected requests have dropped by 90% , helping Veterans reach the correct office faster, while maintaining the same level of access to VA records.
“We transformed a confusing, text-heavy process into a simple, intuitive experience built around clearly labeled selection boxes that guide requesters directly to the right office.
As both a VA employee and a retired military Veteran, it was important to me that every requester, especially our fellow Veterans, could easily find and request the records they need.”
— Tammy Wray, VA FOIA Public Liaison and Air Force Veteran
Teams across VA, including the Office of Information and Technology, Veterans Health Administration, Veterans Benefits Administration, and National Cemetery Administration, worked together to redesign the page and improve the records request experience for Veterans.
The FOIA and records request page includes clearly labeled boxes for the most common requests, including:
Veterans Benefits Administration records
Veterans Health Administration records
Military service records and next-of-kin requests
DD214 requests
National Cemetery Administration records
Employment verification
Civilian Health and Medical Program of the Department of Veterans Affairs claims
Publicly available records and proactive disclosures
Some requests include more than one option because they follow different processes. Pick the option that fits, and the site opens the right form or submission system.
The page launched in October 2025 with six sections and has continued to evolve based on the questions Veterans ask every day.
VA reviews incoming requests routinely to identify common challenges and update the page so Veterans can find answers more easily.
“I find the boxes with brief descriptions and bold print especially helpful for a quick view of what we are looking for during visits.
The addition of direct links to the actual information eliminates the need to locate an accurate website and navigate to the information required.”
— Amy Jack, Navy Veteran and Veteran Health Care Navigator
The next time you need a record from VA, skip the guesswork.
Visit the FOIA and records request page , select the box that matches the record you’re looking for, and immediately access the correct form.
Know another Veteran who needs a VA record? Share this page with them.
FOIA Office of Information and Technology Records Request